Questions and Answers about Providence Memory Care
Providence offers specialized Memory Care at many of our locations. And families have testified that the support we provide is a relief to them and a blessing to their loved one. The questions below are frequently asked by people researching Providence Memory Care:
1. Do you have a trial period, so we can see if our family member likes it?
Absolutely! If you do decide your family member is ready to move in to a Providence community, part of our process in Memory Care is a two- to four-week trial period. Since new experiences can be unsettling for people with memory issues, we like the trial period to be long enough for people to adjust and develop routines. The trial period also gives us time to verify that our services are appropriate for your family’s needs. If it turns out we are not able to serve you, we will help you find a place that is a better fit.
2. Are there any men in Memory Care?
No matter what level of service is needed, men always seem to be outnumbered in senior living communities! This is true in Memory Care as well. But we recognize that men with memory issues need other men to relate to, so we are intentional about creating opportunities for our male staff to interact with male residents. The chaplains at our communities, for example, lead Bible Studies at least once a week, and they work to provide opportunities for Memory Care residents to be involved as well. And there are other men’s groups who are sensitive and welcoming to new members.
3. Is Memory Care on a “secured floor”? What does that mean exactly?
At all Providence communities, we want our residents to be as safe as possible while remaining as independent as possible. We have a protected area for Memory Care residents, where they can become familiar with the surroundings and the routines. This helps prevent disorientation without restricting freedom.
We’ve found that open communication enhances security. If you would like to visit with your family member in the library, or have a meal together in the main dining room, simply mention it to the receptionist when you sign the visitor’s log at the front desk. When you arrive, share as much information as possible with a staff member — who you are, where you’ll be, etc. That way, if you need our help, we can respond quickly. And if you tell us about your visit when you return, that will give us some context for conversation with your family member later.
4. How often do Memory Care apartments get cleaned?
We have each room and bathroom “deep-cleaned” once a week by our housekeeping staff. The rooms are also “tidied up” daily by the Resident Aides, and the garbage is taken out. If you would like your family member’s apartment cleaned more often, let us know, and we can adjust our schedule.
5. Do you provide the furniture?
If your loved one is coming in for a Respite stay, we will offer a furnished room. But we’ve found that those who are making this their home benefit from having their own furniture in their apartments.
6. My loved one’s dementia is only in the early stages — will he have anyone to talk to here?
Yes, we have a variety of residents, a variety of personalities, and varied levels of progression with the disease. Some of our residents hold friendly conversations with each other about everyday things. And there are a few who hold wonderful conversations with each other that no one else can understand! But we know that communication goes beyond words, and we appreciate their ability to connect with each other. Our staff, too, are intentional about engaging residents in conversation.
7. What can you tell me about the relationship between staff and Memory Care residents?
Providence communities are very intentional about giving staff consistent assignments, particularly within Memory Care. This predictability allows Memory Care residents to get to know their caregivers and feel comfortable with them. And it gives staff opportunities to build relationships and become familiar with each resident’s history, routines, communication preferences, personality, and interests.
Our staff receive extra training that helps them understand how memory issues affect residents physically and emotionally. This training is offered annually, so even experienced staff have an opportunity to learn new things.
8. Do you accept Medicare?
Double-check with the Providence community nearest you, but in most cases we do not accept Medicare, only private pay.
9. There is no way my loved one can choose what he would like to eat — so how would you get him to eat?
At all Providence communities, every meal offers a variety of menu options. If a resident is unsure or cannot decide, we will try different dishes and note the response to each. Since we have consistent staff, they gradually learn each resident’s preferences. Of course, learning food preferences is something that families can help us with, so feel free to give us any pointers you have!
Providence near you
Providence understands the difficulties of caring for someone with memory loss. Memory Care staff at all our communities are specially trained to give you the support you need. Find out more about Providence Memory Care at the location nearest you:
- Providence Memory Care in Grand Rapids, Michigan (at Emerald Meadows)
- Providence Memory Care in Zeeland, Michigan (at Providence Zeeland)
- Providence Memory Care in Downers Grove, Illinois (at Saratoga Grove)
- Providence Memory Care in Elmhurst, Illinois (at Park Place)
- Providence Memory Care in Homer Glen, Illinois (at Victorian Village)