Providence Palos Heights reviews


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The staff is outstanding. Caring and sincere.” – R.R., 5-Star Google Review (July 2018)

– M.S., 5-Star Google Review (June 2018)

– A.M., 5-Star Google Review (March 2018)

I would like to thank the entire staff on behalf of my brother for their kindness and caring during his stay at your facility. I could not have asked for more compassionate people to have at my side.” – Family member, January 2018

Thank you so much for all you did to take care of my father and to keep him comfortable. I appreciate so much the compassionate and loving care provided.” – Family member, January 2018

I would like to thank you and your support people for the way you have trained them in doing their jobs. This comes from the heart of a man who did not want to go to Providence. It was a very good experience. God bless Providence and all who work there.” – Rehab resident, January 2018

Both [my aunt and my uncle] said the level of care they received was awesome. Thanks for all you did to make their stay there a good one.” – Family member, January 2018

I have met so many wonderful, loving nurses, nurses’ assistants, medical and spiritual staff members there. I will never forget their love, support, and kindness to us. Thank you, Providence, so much.” – Family member, January 2018

Every act of kindness and every word will forever be appreciated. Thank you for walking beside us on our journey.” – Family member, January 2018

“The staff here is wonderful they treat your love one like their own family. They go above and beyond to make sure their needs are met. The administrator is a wonderful person who takes time to visit with you and goes above and beyond to make sure your loved one is being taken care of.” – J. K., Facebook reviewer, November 2017

“Providence Rehab of Palos Heights is a wonderful place to have mom, dad, aunt, uncle, grandma and grandpa. The staff is wonderful and the administrator is hands-on with the residents. When a dear friend of mine was transferred to Providence Rehab of Palos Heights from a different community, they took great care of them. Staff helped her dial the phone to call me and when I went to visit, the staff knew who I was because she talked so much about me. The administrator is there for the residents and families, she makes it feel like home when you talk to her about any concerns that you may have.” – K. M., Facebook reviewer, November 2017

“Earlier in the year my aunt had taken a fall down her stairs in her home and was in need of a hip replacement. My family and I had her therapy done through the Providence Health Care system in Palos Heights for short-term. The staff and services were very helpful in terms of setting up her care, appointments, and giving us peace of mind. I would highly recommend this facility for those who are in need of short term care and therapy services!!” – N. H., October 2017

“Providence Rehab is a great facility. The staff are great, and you can tell that they care about their residents. I would definitely recommend Providence Palos Heights to families and prospective employees!” – L. A., October 2017

I wanted to let you know what a helpful maintenance crew you have at this location in Palos Heights. I am a part-time x-ray tech from Cal-Devon Urgent Care Chicago Portable Services. Oscar Brown was gentle and helpful in my problem with my x-ray machine. I thought you should know what kind of staff fills the maintenance team. I have to mention Shirley the receptionist too! She is a peach and in the right spot!” – V. M., August 2017

Great staff, always have fun activities going on for their clients. Very good rehab and nursing care.” – B., Yelp reviewer, January 2017

It was the best decision I made. Everyone there is great, from the nursing staff to the maintenance department. The Physical Therapy and Occupational Therapy department is exceptional. Because of them, I progressed fast and was able to leave after 10 days. If I ever need rehab again, I’m going to Providence. – B. R., rehab client, October 2015

I like the atmosphere here. Everyone is very friendly. They encourage you to come out to all the activities. The therapy sessions are vigorous, but that’s ok — I want to be able to do things for myself again. And I am very confident that I will. – B. W., 2015 rehab client

The people here are just beautiful. They don’t just treat you as patients — they let you into their lives too. If anybody is thinking about it, this is a good place to go. – P. P., 2015 rehab client

I think it’s a great place. This is my second time here.” – N. S., 2015 rehab client

I need rehab in order to be able to walk and function. I have improved a lot in the two weeks I’ve been here. The therapy has been excellent. – J. R., 2015 rehab client

My stay at your facility was outstanding. The nurses are top notch. The rehab staff is also an outstanding group of people. The wait staff for breakfast, lunch, and dinner — the service was superb. The Activities people were great. You are all great, warm, and hardworking people. Warm thank-you to you all. God bless you. – A. H., rehab client

I would like to take the time to write a letter of appreciation concerning the excellent care that I received here at Providence Healthcare and Rehabilitation Center. The people whom I encountered in all capacities — whether it was healthcare-related, therapy-related, food services-related, custodial-related, or medical-related — were attentive, caring, pleasant, and informative. – D. H., rehab client

My husband stayed in rehab in your facility for a month, and I wish to express my sincere thanks for the great care he received. He couldn’t even stand up when he came to you, but your superior care got him on his way. When he came home he could get up from bed or chair and stand, as well as walk a short distance with his walker. I appreciate all that was done and would recommend your facility to anyone. – A.B., wife of rehab client