TINLEY PARK, ILL. (August 2014) — Providence At Home’s Home Health and Hospice care services have once again received the Joint Commission’s Gold Seal of Approval® for accreditation, demonstrating a continued commitment to excellence in care. This year, for the first time, the division also applied for and received accreditation for its private duty services.
An independent, not-for-profit organization, The Joint Commission holds health facilities to a high standard, going far beyond what is required by the state in all areas of care. Providence at Home has been accredited for its Home Health program for 19 years, and Providence Hospice has been accredited for nine years.
“There are new standards and requirements constantly,” says Ann O’Heir, Vice President of Home and Community-Based Services for Providence at Home. “It takes us to a higher level or standardization, a higher level of quality. It takes more staff, more documentation, more training and education to become accredited.”
Accreditation was awarded only after an intensive, five-day survey, an on-site evaluation that includes a review of all policies and human resources records, as well as staff interviews and patient visits.
Accreditation is both very important and completely voluntary.
“Insurance companies and hospitals only want to work with organizations that have a higher standard of care — the ones that stand out from other agencies,” O’Heir says. “We chose to do this as an organization many years ago.”
From the very beginning, the organization has earned top ratings: Home Health received a special commendation for its high performance in its very first survey. The commendation is no longer given out by The Joint Commission, but Providence hasn’t relaxed its standards.
“It’s an everyday, all-day, all-the-time commitment to excellence,” O’Heir says.
Providence at Home and Providence Hospice, which operate out of Tinley Park, Illinois, are divisions of Providence Life Services. Call (800) 509-2800 for more information.