Delores Gassmere had trusted Providence to give her mother Helen skilled nursing care at Providence Healthcare & Rehabilitation Center in Palos Heights. So when Helen’s medical condition advanced, Delores went with the name she trusted and chose Providence Hospice to care for Helen during her final days.
“Their services were good—I was so impressed with their hospice care,” Delores says. “They cared for my mother like she was family.”
Whenever Delores visited her mother, hospice staff updated her on Helen’s condition. “I knew what to expect before I walked in the room,” she says. “They knew I loved my mom and knew I was on my own with her care. So they came alongside and did what they could to help.”
When Helen died, Providence staff supported Delores and offered comfort.
“They didn’t just decide the job was over if my mother died,” she says. “They wanted to make sure I was okay.”
Delores recommends Providence Hospice to anyone looking for compassionate and gracious care for their loved ones.
“I would definitely choose Providence Hospice again,” she says. “They took a difficult time and made it a little easier. I think that’s really the best thing that you can ever wish for in a situation like this.”