Providence at Home recently earned The Joint Commission’s Gold Seal of Approval® for Home Care Accreditation by demonstrating continuous compliance with its rigorous performance standards. This is the eighth time that Providence at Home has earned the Gold Seal – an internationally recognized symbol of safe and quality patient care.
During the 5-day visit in March, a team of Joint Commission reviewers evaluated compliance with Home Care standards spanning several areas including leadership, environment of care, and infection prevention and control.
The Joint Commission is an independent, private accreditor which focuses on continually improving health care by setting the highest standards for health care quality throughout the world. Joint Commission accreditation and certification is a voluntary process, and is considered the gold standard in health care.
“Patient safety, quality, and satisfaction are the key goals we strive for,” says Susan Enright, Vice President of Home & Community Based Services. “Providence at Home electively chooses to go through Joint Commission accreditation as part of our continuous process improvement. We’re always looking at how to do things better to keep patients safe, and to provide high-quality care that meets patient’s needs."
During the survey, specially-trained health care professionals from The Joint Commission conducted onsite reviews of patient records, observations of clinical staff, and interviews with patients across our Home Health, Hospice, Private Duty and Campus Care services.
Ongoing Quality Improvement
Even though Joint Commission surveys occur every three years, quality improvement is an ongoing priority for the Providence at Home division. Each year, all clinical staff participate in a skills competency process to measure, assess and improve their performance.
“Through our participation in the Joint Commission accreditation process, we have access to best practices from other health care organizations,” Susan says. “The survey is not only about uncovering deficiencies, but it is also about the opportunity to have experts in the field look at our processes and give us ideas on how to improve.”
We congratulate the Providence at Home team for achieving this distinction, and commend them for providing safe and effective patient care of the highest quality and value!