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Victorian Village awarded First in Illinois Memory Care Certification from the Joint Commission

Joint commission golden seal

Victorian Village was recently first in the state to earn Joint Commission Memory Care Certification for Assisted Living Communities using standards developed in collaboration with the Alzheimer’s Association. The certification helps demonstrate Victorian Village’s commitment to provide high quality and safe care for people in assisted living communities with Alzheimer’s disease and other dementias. They were also given accreditation for their Assisted Living Community.

The Memory Care certification is an add-on program available to assisted living communities accredited by The Joint Commission. It focuses on the care of residents with memory-impacting conditions such as Alzheimer’s disease or other dementias – enabling these residents to remain engaged in their environment at the level of their cognitive ability and to function at the highest level possible for as long as possible. 

Victorian Village underwent a rigorous onsite survey in August 2023. During the visit, a Joint Commission surveyor evaluated compliance with related certification standards including care coordination, staff knowledge and competency, activity programming based on abilities, behavior management, and safe and supportive physical environment. During the survey, the surveyor conducted onsite observations and interviews.  

Joint Commission standards for this certification were developed in consultation with the Alzheimer’s Association, health care and measurement experts and providers, as well as residents and their caregivers. The standards align with the Alzheimer’s Association Dementia Care Practice Recommendations and focus on the care of residents with memory-impacting conditions such as Alzheimer’s disease or other dementias—enabling these patients and residents to remain engaged in their environment and to function at the highest cognitive level possible. 

“Assisted Living and Memory Care certification recognizes Victorian Village’s commitment to fostering continuous improvement in patient and resident safety and quality of care,” says Ken Grubbs, CNO, ACOOPS, executive vice president, Accreditation and Certification Operations, The Joint Commission. “We commend Victorian Village for achieving this certification to reduce variation in its clinical processes and to strengthen its program structure and management framework for people with Alzheimer’s disease or other dementias.”

“Receiving this award is a public and professional recognition of our commitment to providing high quality services to those with memory care needs,” says Megan Tengerstrom, Vice-President of Operations at Providence Life Services. “This recognition is a reflection of the dedication provided by our talented staff members as they work to enhance the lives of the people they serve. We are honored to improve overall quality of life for each resident.”

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